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Student Satisfaction Survey

Please answer the following questions as honestly as you can. Your feedback will allow our staff to evaluate and improve our services. Your individual comments will be kept confidential but included anonymously in a summary of responses.

Thank You!


Part One: General Information

 Ethnicity  Classification
Anglo American Native American Fr So
African American Asian American Jr Sr
Hispanic American International Student    

 Age   Counselor
18 and under 19-20 21-22 23-24 25+


 Indicate the primary concerns you discussed with your counselor. Check all that apply
Depression Same-sex attraction Drug problems
Anger Academic difficulties Family of origin issues
Physical Problems Roommate Problems Death or loss
Stress/Anxiety Eating concerns Low self-esteem
Suicidal thoughts Dating/Marriage Career concerns
Sexual concerns Alcohol problems

 Please indicate who referred you to the Counseling Center:
Self Faculty/Staff Chaplain Residence Life
Friend Parent/Relative Nurse Dean of Students

 If you will no longer be receiving services from McM Counseling Services, what is your reason for
 ending those services?
I met my counseling goals.
I was referred elsewhere.
I am transferring or leaving McMurry.
I am graduating from McMurry.
I was not benefiting from the services.
Not applicable (I am still attending counseling sessions).

Part Two: Evaluation of Counseling

 Indicate the extent to which you agree or
 disagree with each of the statements below:
 Strongly
Agree
Agree
Disagree
Strongly
Disagree
I found my initial contact with CS satisfying.
I felt comfortable in the waiting area.
Office personnel were courteous and helpful.
I was able to develop a greater understanding of others.
I am able to relate better with others.
My experience at CS has had a positive impact on my grades at McMurry.
As a result of my counseling experience, I am better able to focus on my academic and study requirements.
I trust that information about me will be kept confidential.
I felt comfortable using the services of CS and would use them again if necessary.
I would recommend the services of CS to a friend.

 Please rate the overall distress that brought you to counseling:
High   5 4 3 2 1   Low

 Please rate the overall level of that same distress at the time you stopped counseling:  
High   5 4 3 2 1   Low

Part Three: Counselor Evaluation

 Please check those statements that you agree with:
I felt my counselor understood the concerns I brought to counseling.
I felt my counselor genuinely cared for me.
I felt my counselor respected me as a person, including our differences.
I felt my counselor would keep my information confidential.
My counselor helped me to clarify the nature of my concerns.
I would recommend my counselor to a friend.

 How could we improve counseling services?
 Additional Comments

Note: Only the questionnaire information is received when submitting your responses.
No names or e-mail addresses are forwarded with the responses.

     

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