Student Satisfaction Survey

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Student Satisfaction Survey

Please answer the following questions as honestly as you can. Your feedback will allow our staff to evaluate and improve our services. Your individual comments will be kept confidential but included anonymously in a summary of responses.

Thank You!

Part One: General Information

Ethnicity		Classification
Anglo American	Native American	Fr	So
African American	Asian American	Jr	Sr
Hispanic American	International Student

Age		Counselor
18 and under 19-20 21-22 23-24 25+

Indicate the primary concerns you discussed with your counselor. Check all that apply
	Depression	Same-sex attraction	Drug problems
	Anger	Academic difficulties	Family of origin issues
	Physical Problems	Roommate Problems	Death or loss
	Stress/Anxiety	Eating concerns	Low self-esteem
	Suicidal thoughts	Dating/Marriage	Career concerns
	Sexual concerns	Alcohol problems

Please indicate who referred you to the Counseling Center:
Self	Faculty/Staff	Chaplain	Residence Life
Friend	Parent/Relative	Nurse	Dean of Students

If you will no longer be receiving services from McM Counseling Services, what is your reason for
ending those services?

I met my counseling goals.

I was referred elsewhere.

I am transferring or leaving McMurry.

I am graduating from McMurry.

I was not benefiting from the services.

Not applicable (I am still attending counseling sessions).

Part Two: Evaluation of Counseling

Indicate the extent to which you agree or disagree with each of the statements below:	Strongly Agree	Agree	Disagree	Strongly Disagree
I found my initial contact with CS satisfying.
I felt comfortable in the waiting area.
Office personnel were courteous and helpful.
I was able to develop a greater understanding of others.
I am able to relate better with others.
My experience at CS has had a positive impact on my grades at McMurry.
As a result of my counseling experience, I am better able to focus on my academic and study requirements.
I trust that information about me will be kept confidential.
I felt comfortable using the services of CS and would use them again if necessary.
I would recommend the services of CS to a friend.

Please rate the overall distress that brought you to counseling:
High 5 4 3 2 1 Low

Please rate the overall level of that same distress at the time you stopped counseling:
High 5 4 3 2 1 Low

Part Three: Counselor Evaluation

Please check those statements that you agree with:

I felt my counselor understood the concerns I brought to counseling.

I felt my counselor genuinely cared for me.

I felt my counselor respected me as a person, including our differences.

I felt my counselor would keep my information confidential.

My counselor helped me to clarify the nature of my concerns.

I would recommend my counselor to a friend.

How could we improve counseling services?	Additional Comments

Note: Only the questionnaire information is received when submitting your responses.
No names or e-mail addresses are forwarded with the responses.

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